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Exclusion and Limitation of Liability Clauses

Irish consumer legislation contains specific provisions in relation to exclusion and limitation of liability, which are too detailed to discuss here. However, two significant pieces of legislation deal with consumer contract provisions in general terms, namely the Sale of Goods and Supply of Services Act, 1980 (the Act) and the European Community (Unfair Terms in Consumer Contracts) Regulations 1995 (the Regulations).

The Act implies into consumer contracts for the sale of goods undertakings as to title and description, as well as conditions as to quality and fitness. This Act also implies terms into service contracts, including undertakings that the supplier has the necessary skill to render the service and that he will provide the service with due skill, care, and diligence. The implied terms in a contract for sale of goods cannot be excluded or varied where the buyer deals as a consumer.

The implied terms in a contract for services, where the buyer is dealing as a consumer, may be excluded or varied only where it is fair and reasonable to do so and where this has been specifically brought to the consumer's attention.

The Regulations seek to further protect the consumer, whom the law regards as being generally in a weaker bargaining position. They specifically outlaw certain terms. In essence, if a term of a consumer contract is found to be unfair and it has not been individually negotiated with consumer, it will not be binding on the consumer.

The Regulations deal in detail with what is fair and reasonable. The concept of fairness includes a requirement of good faith. The Regulations set out indicative factors in relation to this good faith test. They also set out a non-exhaustive list of terms that may be regarded as unfair.

For further information or general enquiries contact: -
Thomas Simpson
Email: tsimpson@kilroys.ie or
Kevin O'Gara
E-mail: kogara@kilroys.ie
Telephone: +3531-439 5600
Fax: +3531-439 5601/439 5602

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